§ Services

Six ways we’re typically engaged.

Most engagements are some combination of these. We’ll tell you which one fits, in plain English, on the first call, and we’ll tell you when you don’t actually need us.

01

Build something new
from a clean sheet

Right tool for the job

A relational system shaped around how your business actually moves, inventory, scheduling, projects, clients, billing handoffs, and built on whichever platform genuinely fits.

That might be FileMaker for a small operations team, Zoho or HubSpot for a sales-led business, Postgres with a clean web interface for higher-volume work, or Airtable when something lighter is the right answer. We have no allegiance to any platform. The schema is the interesting part.

Discovery & schema design
Custom front-ends & forms
User roles & permissions
Reporting built in from day one
Hosting & deployment
Documentation & training
02

Fix what you have
without starting over

Any platform

Most systems don’t need to be replaced. They need to be cleaned, tuned, and quietly put back in working order, which is usually faster, cheaper, and far less disruptive.

We’ve inherited solutions from developers who are no longer around. We’ve cleaned up CRMs that have been through three different sales leaders. We’ve rewritten unstored calculations, fixed broken reports, killed duplicates, and tracked down the one record causing every nightly job to fail.

Schema cleanup & redesign
Performance tuning
Deduplication & data quality
Broken report rescue
Documentation of the unknown
Stabilization for handoff
Recent engagement

“A 4,200-record solution we inherited was crashing once a week. We rebuilt the schema, replaced 19 unstored calculations, and cut report time from 90 seconds to 4.”

Specialty manufacturer · ~22 staff · 6-week engagement
03

Modernize the legacy
migrations done right

From anywhere → anywhere

When the system that got you here genuinely won’t get you to the next level. We move you off it, carefully, with every record accounted for, onto something that has another decade of life in it.

Common moves: a fifteen-year-old MS Access database to a proper Postgres backend with a clean web interface. A retired FileMaker version brought up to current. A homegrown Excel tower replaced with a real database. A spreadsheet-driven CRM consolidated into Zoho or HubSpot. We map the data, build the new shape, migrate cleanly, and train your team.

Source-system mapping
Target schema & rebuild
Migration tooling
Reconciliation & QA
Cutover & rollback plan
Training & handoff
04

Audits & rescues
when something feels off

Any platform · Diagnostic only

Sometimes you just need an honest second opinion. We’ll go through your system, talk to your people, and write a plain-English assessment of what’s actually wrong, and what’s actually fine.

Our audit deliverable is a short PDF (usually 6–10 pages) covering: what we found, what we’d prioritize fixing, what we’d leave alone, and a fixed-fee proposal for the parts you want done. You’re free to take that proposal to anyone.

Schema review & data quality scan
Performance bottleneck analysis
Security & permissions review
Stakeholder interviews
Written assessment & roadmap
Fixed-fee remediation quote
05

Automate & integrate
for the manual work

APIs · Make · Zapier · n8n · custom

Reports that should email themselves on Monday morning. Two systems that should talk to each other but don’t. QuoteWerks proposals that should sync back to the CRM. Approvals that should route on their own.

We’re tool-agnostic here too. Make, Zapier, and n8n cover most cases cleanly; for higher-volume or sensitive flows we’ll write a small purpose-built service against the underlying APIs. Either way you get clear documentation and a kill switch.

Cross-system integrations
REST & webhook plumbing
Scheduled reports & exports
Approval & routing flows
Document & email automation
Error monitoring & alerting
06

Whatever else
if it touches data, ask

Custom requests welcome

A weird Excel macro nobody understands. A QuoteWerks template that won’t cooperate. A reporting layer in Power BI nobody can read. A request that doesn’t fit any of the categories above.

We take on a lot of work that doesn’t map cleanly to a service tier, one-off scripts, custom front-ends for legacy data, training sessions, fractional database administration, even just an hour of pair work to figure out why something is acting strange. If it touches data, ask. If we’re the wrong fit, we’ll tell you who to call instead.

One-off scripts & macros
Reporting & dashboards
Fractional DBA
Pair-work & training
Vendor-handoff support
Honest second opinions
§ · Engagement

Three ways to work together.

Pick the shape of engagement that fits the work. We’ll tell you on the first call which one we’d recommend.

Diagnostic

Audit

A written assessment in 5–7 business days.

  • Full system review
  • Stakeholder interviews
  • Written PDF deliverable
  • Fixed-fee remediation quote
Begin
Ongoing

Retainer

A reserved block of hours each month for long-term clients.

  • Reserved monthly hours
  • Priority response
  • Quarterly review call
  • Cancel any month
Inquire
A quiet recommendation

Not sure which one fits? That’s usually the first call.

Tell us what’s going on and we’ll suggest the lightest, fastest engagement that solves it. Honestly, even if that’s “you don’t need us yet.”