Build what you’re missing
from a clean sheet
Right tool for the job
One simple place to run the day-to-day: your orders, scheduling, projects, clients, and the handoffs between them, instead of ten spreadsheets and a shared inbox.
It runs on whichever platform suits your business best, and we will walk you through that decision without assuming you speak our language. What matters more is how it is put together underneath, because that is what keeps it working years from now.
Fix what you have
without starting over
Any system
Most systems don’t need to be replaced. They need to be cleaned up and quietly put back in working order, which is usually faster and far less disruptive than starting over.
We’ve picked up systems whose original builder is long gone, tidied customer lists that four different people each filled in their own way, fixed reports that stopped adding up, cleared out duplicates, and found the single bad entry that was crashing everything every night.
Took on a system that had got tangled over the years: duplicate records everywhere, automatic tasks that had quietly stopped running, and reports nobody trusted any more. We reorganized how it was put together so it ran fast and reliably again, without rebuilding it from scratch.
Database cleanup & stabilizationReplace an old system
carefully, nothing lost
From anywhere → anywhere
Sometimes the setup that got your business this far simply cannot take it any further. We move you onto something current, carefully, with every single record accounted for along the way.
Usually that means a fifteen-year-old system brought onto something your team can open from any browser, or a pile of spreadsheets that grew year after year replaced by one place everybody works from. We go through what you have, build the new home for it, move everything across, check it twice, and show your team how to use it.
A look at your setup
when something feels off
A review, nothing more
Sometimes you just want someone to look things over. We go through your setup, sit down with the people who use it every day, and come back with a clear picture of what is worth improving and what is already working perfectly well.
We walk you through everything we found, talk it over together, and agree on the right next step. Often that is a small fix. Sometimes it is a bigger build. Sometimes it is simply peace of mind that what you have is fine.
Automate the busywork
for the manual work
Make · Zapier · custom
The report you rebuild by hand every Monday morning. The same customer details typed into two different places. The quote that has to be copied over by hand once it is accepted. All of it can happen on its own.
We use whichever approach fits your business, and you stay in control of all of it. Everything is documented clearly, and anything running on its own can be switched off in a single click whenever you want.
Anything else
just ask, we probably can
Custom requests welcome
A spreadsheet nobody understands any more. A report nobody can read. Something small that does not fit any of the boxes above.
Plenty of our work does not fit neatly into a category: quick fixes, a training session for the team, an ongoing hand keeping things running well, or simply an hour spent working through a problem together. If it has anything to do with how your business keeps track of things, it is worth asking.
An AI assistant
like an extra team member
Something new
Not just software. We can set up a smart assistant that actually does the repetitive work for you, so your team can focus on customers instead of admin.
It answers calls, texts and common questions around the clock, books and confirms appointments, follows up when somebody does not show, and takes care of the typing that eats your evenings. It works with the tools you already have, so there is nothing new for anyone to learn, and you decide exactly what it is allowed to do.
A website for your business
that actually brings work in
Design and build
Most small business websites were built once, years ago, and nobody has been able to change them since. We design and build the whole thing, and we build it so you are never stuck waiting on someone to update a phone number.
It starts with what your customers need to understand in the first five seconds, and works back from there. Everything is made to load quickly, read properly on a phone, and connect to whatever you already use, so an enquiry goes straight to your inbox and gets recorded without anyone retyping it.
Three ways we can work together.
Whichever one suits your business best. We will suggest one on the first call, and you are welcome to pick a different one.
A look at things
We go through your setup and write up what we find, usually within a week.
- A full look at your setup
- Conversations with your team
- Everything written down for you
- A clear list of what to do next
A build
We build the thing, in clear stages, with a finish line you can see.
- Planned out together first
- Built in stages you can see
- Training for whoever uses it
- We stay close after handover
An ongoing hand
Time set aside for you each month, for businesses we already work with.
- Time set aside every month
- We answer you first
- A catch-up call every few months
- As much or as little as you need
Read up before you decide.
One guide for each of these, written for the person who runs the business rather than the person who would build it.
AI assistant
An assistant that knows how your business works: the repeated questions, the routine replies, and the reading nobody has time for.
Read the guideAirtable setup and cleanup
Clean Airtable systems built from scratch, and messy ones untangled.
Read the guideCRM cleanup
Duplicates, dead records and half-filled fields sorted out, so the customer list can be relied on again.
Read the guideCustom software
Software built around how your business already works. Booking, inventory, invoicing, and the records underneath them.
Read the guideFileMaker migration
Moving off an ageing FileMaker system with every record accounted for.
Read the guideFix it or replace it?
Whether the software you have is worth repairing, or whether it is time to start again.
Read the guideSoftware review
A short, self-contained look at the software your business runs on, and a written answer on what is costing you time and what to fix first.
Read the guideWebsites
A website built to bring work in rather than just to exist. Fast, findable, and written so a visitor understands what you do.
Read the guideWorkflow automation
The re-typing, the copying between systems, the same report every Monday. We take the repetitive work off your desk.
Read the guideQuestions we get asked first.
What kinds of businesses do you work with?
Small businesses that run on software they did not build: booking, inventory, invoicing, customer records. Trades, clinics, studios, shops, service companies. The industry matters less than how the work moves through the business.
Can you fix what we already have, or does it have to be replaced?
Often it can be fixed. Software that half works usually has one or two things genuinely broken and a lot that is fine. We look first and tell you which it is.
What happens to our records if we move to a new system?
They come with you. We map what is in the old system, move it across, and check it against the original before anything is switched off. The old system stays available until the new one has proved itself.
How long does a project take?
It depends on what is being built, and we say which after the first look rather than before it. Smaller pieces land in weeks. A full replacement runs longer and is done in stages, so the business keeps working the whole way through.
Not sure which one fits? That is what the first call is for.
Tell us a bit about your business and we will come back with the simplest way to make your week easier.