Services

Ways we can help.

Most projects are some combination of these. We’ll tell you which one fits on the first call, and we’ll tell you when you don’t actually need us.

01

Build what you’re missing
from a clean sheet

Right tool for the job

One simple place to run the day-to-day: your orders, scheduling, projects, clients, and the handoffs between them, instead of ten spreadsheets and a shared inbox.

Under the hood, that might be FileMaker for a small operations team, Zoho or HubSpot for a sales-led business, a clean web database for higher-volume work, or Airtable when something lighter is the right answer. We have no allegiance to any platform. The way it’s organized underneath is what makes it last.

Discovery & planning
Custom screens & forms
User roles & permissions
Reports built in from day one
Hosting & setup
Documentation & training

Airtable for small businesses →

02

Fix what you have
without starting over

Any system

Most systems don’t need to be replaced. They need to be cleaned up and quietly put back in working order, which is usually faster and far less disruptive than starting over.

We’ve taken over systems from developers who are no longer around. We’ve cleaned up customer lists that had been through three different sales leaders. We’ve fixed broken reports, cleared out duplicates, and tracked down the one bad record causing the whole thing to crash every night.

Cleanup & redesign
Speed & performance fixes
Duplicate & data cleanup
Broken report rescue
Documentation of the unknown
Stabilization for handoff
From recent work

Took over a database that had grown tangled over years, full of duplicate records, automations that had quietly stopped firing, and reports nobody trusted, then restructured how it was put together underneath so it ran stable and fast again, no rebuild required.

Database cleanup & stabilization
03

Move off an old system
carefully, nothing lost

From anywhere → anywhere

When the system that got you here genuinely won’t get you to the next level. We move you off it carefully, with every record accounted for, onto something that has another decade of life in it.

Common moves: a fifteen-year-old database brought onto something modern with a clean web interface. An old, retired version of a tool brought up to current. A homegrown stack of spreadsheets replaced with a real, single source of truth. A spreadsheet-driven customer list consolidated into Zoho or HubSpot. We map the data, build the new home for it, move it cleanly, and train your team.

Mapping your current data
New system & rebuild
Migration tooling
Double-checking every record
Safe switch-over plan
Training & handoff

Moving off an old FileMaker system →

04

An honest second opinion
when something feels off

Any system · Review only

Sometimes you just need someone to look things over and tell you straight. We’ll go through your setup, talk to your people, and tell you clearly what’s actually wrong, and what’s actually fine.

We’ll walk you through what we find, talk through what’s worth fixing and what isn’t, and figure out the right next step together, whether that’s a small fix, a bigger project, or simply confirming the system is fine as it is.

Full system review
Where things slow down
Security & access review
Conversations with your team
Written findings & roadmap
A clear plan of fixes

Fix it or replace it? An honest guide →

05

Automate the busywork
for the manual work

Make · Zapier · custom

Reports that should email themselves on Monday morning. Two systems that should talk to each other but don’t. Proposals that should land back in your customer list on their own. Approvals that should route themselves.

We use whatever fits. Tools like Make and Zapier cover most cases cleanly; for heavier or more sensitive work we’ll build something small and purpose-made. Either way you get clear documentation and a simple off switch.

Connecting your systems
Automatic data syncing
Scheduled reports & exports
Approval & routing flows
Document & email automation
Monitoring & alerts
06

Whatever else
if it touches your data, ask

Custom requests welcome

A spreadsheet that nobody understands anymore. A report nobody can read. A one-off request that doesn’t fit any of the boxes above.

We take on a lot of work that doesn’t fit neatly into a category: one-off fixes, custom screens for old data, training sessions, ongoing help keeping a system healthy, even just an hour of working through a problem together. If it touches your data, ask. If we’re the wrong fit, we’ll tell you who to call instead.

One-off fixes & scripts
Reports & dashboards
Ongoing database help
Hands-on training
Help handing off to a vendor
Honest second opinions
07

An AI assistant
like an extra team member

Something new

Not just software. We can set up a smart assistant that actually does the repetitive work for you, so your team can focus on customers instead of admin.

It can answer calls, texts, and common questions around the clock, book and confirm appointments, follow up on no-shows, and handle the data entry that eats your evenings. It plugs into the tools you already use, so there’s no new system to learn, and you decide exactly what it’s allowed to do.

Answers calls, texts & questions
Books & confirms appointments
Customer follow-ups
Data entry & busywork
Works with your current tools
You set the limits

Three ways to work together.

Pick the shape that fits the work. We’ll tell you on the first call which one we’d recommend.

Quick look

Second opinion

A written review in about a week.

  • Full system review
  • Conversations with your team
  • Written report
  • A clear plan of fixes
Get a second opinion
Most common

Project

A defined build with clear stages and an endpoint.

  • Discovery & system design
  • Work delivered in stages
  • Documentation & training
  • 30-day support window
Start a project
Ongoing

On call

A reserved block of time each month for returning clients.

  • Reserved monthly time
  • Priority response
  • Quarterly review call
  • Cancel any month
Get in touch

Not sure which one fits? That’s usually the first call.

Tell us what’s going on and we’ll suggest the simplest, fastest way to solve it. Honestly, even if that’s “you don’t need us yet.”