Find out what your software is actually costing you.
Sometimes the problem is obvious. More often a business just feels slower than it used to and nobody can point at why. A review puts a name and a number to it before you spend anything on fixing it.
When it is worth having someone look.
Work takes longer than it used to and nobody can say when that started.
Three tools hold three different versions of the same customer.
Every month somebody loses a day building the same report by hand.
You have been quoted for a rebuild and have no way to judge whether it is right.
Staff have quietly invented their own systems on the side.
You are paying for software nobody has opened in a year.
What a review involves.
It is deliberately small and self-contained. Nothing changes on your systems while we look.
List what you run on
Every tool, spreadsheet and shared document the business depends on, including the ones nobody admits to.
Sit with the people using it
The staff doing the work know where the time goes. They are usually the first ones nobody asked.
Follow one job end to end
From first enquiry to paid invoice, so we can see where the work stalls rather than guessing.
Put hours against the problems
Each one costed in time per week, which is what turns a vague frustration into a decision you can make.
Write it down plainly
A short document for the people who run the business, ordered by what is worth doing first.
Talk it through
We go through it with you and answer whatever it raises.
What a finding looks like.
Every finding is written the same way: the problem, the hours it costs, and where we would start. They come ordered, so the top of the list is the first thing worth doing.
| What we found | Hours a week | Where we would start |
|---|---|---|
| Orders arrive by email and are typed into the system by hand | 6 | Read the order straight off the email into the system |
| The Monday report is rebuilt from scratch every week | 4 | Build it once and let it assemble itself |
| Three tools hold three versions of the same customer | 3 | Decide which one is right and point the others at it |
| Nobody trusts the reports, so people keep private spreadsheets | 2 | Fix what the reports get wrong, then retire the spreadsheets |
Questions owners usually ask.
How long does a review take?
What do we get at the end?
We are not technical. Will we understand it?
What if the answer is that nothing needs fixing?
Can you review something you did not build?
Find out where the time is going.
Tell us roughly what your business runs on and what feels slow. We will come back with what a review would cover.